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Dear Client,

As a healthcare service provider, we at LifeLabs’ Rocky Mountain Analytical (RMA) greatly value our partnership with you. Our collaborative efforts ensure we can support Canadians in making informed decisions about their health every day. We thank you for your business.

We are reaching out to inform you of some changes that will ensure we can continue to provide Canadians high-quality and efficient services. After several years of unchanged pricing, we have re-evaluated our overall pricing structure to align our operations with the current associated costs of providing these services.

We strive to offer the best in quality medical laboratory services and testing. In this rapidly changing industry, our new pricing framework accurately reflects the value of the service LifeLabs offers. We have undergone a thoughtful evaluation and consideration of the needs and demands of different customers and market segments we serve in making these decisions.

Please consider this as an initial notification that LifeLabs intends to adjust its price list for naturopathic clients effective from October 1, 2023.

You will find the new price list here for your review. Please note that our Food Sensitivity Testing (FST) services are not subject to this price adjustment.

These price changes enable us to continue to perform above industry standards, while meeting the current operational needs of the company and most importantly, focusing on remaining convenient and efficient for health care providers and their patients.

At this time, we kindly suggest considering an evaluation of your business' current price list for LifeLabs testing services and making any necessary adjustments in preparation for October 1. We recommend doing so now to reduce the risk of a revenue loss between the price you will be charged for the service, and what you are charging your clients, especially for those tests ordered just prior to the effective date.

Thank you for your understanding and cooperation. To best support you in this transition, we ask that you direct all pricing-related inquiries to

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